Right of withdrawal

To withdraw from the purchase, the Customer must communicate this will no later than 10 working days from receipt of the purchased products. The communication must be made by registered letter with acknowledgment of receipt addressed to:
 
Fabio R. Cammarata
via A. Manzoni 53
20823 Lentate sul Seveso (MB)
 
Or by e-mail or telegram, to be confirmed within 48 hours by registered letter with acknowledgment of receipt, sent to the same address, and must specify the products purchased, the relative order number and the desire to withdraw from the purchase. The Customer Service of the sitefabiocammarata.itwill reply by e-mail giving authorization to return the goods. The shipment of the returned products can be carried out by any means chosen by the customer, but we recommend using a courier in order to reduce the risk of damage to the products and / or loss of the same.
 
The products must be shipped with shipping costs at your expense to:
 
Fabio R. Cammarata
via A. Manzoni 53
20823 Lentate sul Seveso (MB)
 
Fabio Cammarata will in no case accept return shipments freight collect or cash on delivery. The shipping costs will therefore be fully charged to the customer. Once the products subject to withdrawal have been received, Fabio Cammarata will refund the sums paid for the purchase of the products, net of shipping costs, within 30 days of receiving the registered letter of withdrawal from the purchase.
 
Refunds are made exclusively by bank transfer.
 
Do well ATTENTION: They will not be accepted for replacement:
 
- Jewels without tags and / or original packaging intact
- Jewelery worn
- Jewelery damaged due to improper or inadequate customer treatment
- Packages returned cash on delivery or carriage forward

Warranty

The Satisfied or Refunded Guarantee is always valid for all purchases.
Fabio Cammarata guarantees all products (in compliance with Legislative Decree No. 206 of 2005) and declares that the products delivered comply with those present and described in the online catalog. Please note that each jewel is handcrafted by hand, and for this reason it can undergo slight variations compared to the image that appears on the site, which however will not compromise the final design of the object.
Any obvious defects must be reported by the Customer in accordance with the provisions of Legislative Decree n. 206 of 2005 art. 132.

Complaints

Any complaints can be sent to the e-mail address:shop@fabiocammarata.it
 
Jurisdiction and competent court

Any dispute relating to the application, execution, interpretation and violation of the purchase contracts stipulated online through the websitefabiocammarata.itis subject to Italian jurisdiction.
Any dispute between the parties regarding the application, execution, interpretation and violation of these rules and methods of purchase will be the exclusive competence of the Court of Milan.